About PBS:
PBS is a trusted leader in public media, providing high-quality educational and cultural programming to millions of viewers nationwide. Our donation drives are vital to sustaining this mission, and we’re looking for passionate individuals to join our team and help connect with supporters who want to keep PBS programming thriving.
Position Overview:
As a PBS Donation Drive Support Agent, you will be the friendly voice and face of our fundraising efforts. Your primary role is to engage with viewers, answer questions about PBS programming, encourage donations, and provide excellent donor care throughout the campaign period.
Strong communication and interpersonal skills with a warm and engaging phone presence.
Genuine enthusiasm for public broadcasting and community service.
Experience with fundraising, telemarketing, or customer service preferred but not required.
Detail-oriented with the ability to manage data entry and donor records accurately.
Comfortable using computers and CRM software.
Ability to work flexible hours, including evenings and weekends during campaigns.
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