Job Description

Southbay Auto Auction's Gardena location is currently looking for a full-time person to help in our Title department. The DMV Title Clerk is responsible for processing vehicle titles accurately and within company timelines and for providing excellent service to customers.

Essential Functions include:

• MUST HAVE DMV EXPERIENCE.
• Process vehicle titles with precise accuracy.
• Researches vehicle titles and resolves issues in a timely manner.
• Meets company timelines in processing titles and resolving title issues.
• Understands and follows corresponding state title processing guidelines.
• Consistently responds to customer inquiries and requests in a professional manner within company timelines.
• Maintains a positive and professional demeanor.
• Performs administrative duties in the office such as data entry, word processing, filing, copying, and other duties.
• Insurance experience is a BIG PLUS.
• Bi-lingual (Spanish) is a plus.

Required Skills:

• Excellent customer service attitude and skills.
• Excellent communication skills.
• Professional phone manner.
• Computer proficiency.
• Must be able to multi-task in a fast-paced environment.
• Strong attention to detail.
• HS diploma or GED preferred.

Required Experience:

• One year DMV Title processing experience.
• Knowledge of DMV documentation requirements.
• One year of customer service experience.

SBAA offers vacation, sick, holidays, 401K, medical, dental & vision.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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