Job Description

About Client:
Our client is a leading provider of Salesforce solutions, delivering innovative and scalable technology projects for public sector organizations. They focus on creating impactful solutions that align with long-term business goals, optimize processes, and ensure sustainable, compliant systems across the Salesforce platform.

Job Summary:
We are seeking a skilled and motivated Salesforce Business Analyst to work directly with stakeholders to define business needs, translate them into actionable user stories, and configure Salesforce using declarative tools. The ideal candidate will support projects from requirements elicitation to deployment, ensuring solutions meet business objectives and adhere to compliance standards. This is a remote position, with candidates expected to be generally available from 9:00 a.m. – 5:00 p.m. Eastern Time.

What We Offer:

• Competitive salary: $115,000 – $130,000 per year

• 401(k) with matching

• Health insurance

• Paid time off

• Flexible remote work

Requirements & Qualifications:

• U.S. Citizenship required due to federal contract requirements

• Must be eligible to obtain a U.S. Government security clearance

• Must reside in the U.S., with all work performed domestically

• Bachelor’s degree required

• 3+ years of experience as a Salesforce Business Analyst or Salesforce Administrator

• Strong understanding of Salesforce platform capabilities and limitations

• Proven ability to translate business needs into technical requirements and declarative solutions

• Experience working in Agile project environments

• Excellent verbal, written, and interpersonal communication skills

• Strong organizational and problem-solving skills

• Required Certifications (any ONE):

  • Salesforce Certified Business Analyst

  • Salesforce Certified Administrator

  • Salesforce Certified Platform App Builder

• Preferred Qualifications:

  • Additional Salesforce certifications

  • Familiarity with tools such as Lucidchart, Jira, and Azure DevOps

  • Experience supporting federal or public sector clients

  • Willingness to maintain and earn new Salesforce certifications as needed

Essential Duties & Responsibilities:

• Elicit, document, and analyze business requirements through stakeholder engagement and discovery sessions

• Diagram and optimize current- and future-state business processes

• Define epics, features, and detailed user stories with acceptance criteria

• Configure Salesforce using declarative tools

• Assist with system and user acceptance testing, including test case creation and execution

• Collaborate with developers, QA testers, product owners, and end users to ensure successful solution delivery

• Support project lifecycle activities to ensure solutions are aligned with business goals, sustainable, and compliant

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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