Job Description

About Signature :

Signature HealthCARE   is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as   U.S. News & World Report , we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Overview :

• Support and enhance our Salesforce platform, with an emphasis on healthcare data interoperability and standards-based integrations.
• Assist in day-to-day administration, user support, reporting, and configuration while helping ensure data quality, platform adoption, and alignment with healthcare interoperability requirements.

How you Will make a Difference:

• Provide daily administration, user support, and issue resolution for Salesforce users in clinical and operational teams.
• Manage user accounts, roles, profiles, permissions, and security settings.
• Support onboarding/offboarding and access changes for healthcare users.
• Create and maintain custom objects, fields, page layouts, list views, validation rules, and basic automations (e.g., Flow, Process Builder) under senior guidance.
• Assist with configuration for updates and releases, ensuring minimal disruption to healthcare workflows.
• Support efforts to integrate healthcare data using industry standards such as HL7 and FHIR, aiding in export/import mappings, validations, and interoperability workflows.
• Collaborate with technical teams on FHIR-aware data models and assist in validating integration flows in Health Cloud or integrated clinical systems.
• Build and maintain reports and dashboards for a variety of business functions, including admissions and clinical operations, care coordination, and executive decision-making.
• Monitor data quality, implement basic cleansing processes, and flag systemic data integrity issues.
• Document standard operating procedures (SOPs), Salesforce configurations, and healthcare data workflows.
• Provide end-user training on Salesforce features, healthcare data entry standards, and system best practices.
• Partner with business stakeholders and IT/analytics teams to gather requirements and translate business needs into scalable Salesforce solutions.

What you Need to make a Difference:

• 1–3 years of Salesforce administration experience, including user support, security, reporting, and declarative configuration.
• Salesforce Administrator Certification (ADM-201) or must obtain within 6 months of hire.
• Healthcare domain experience (e.g., hospital, clinic, payer, managed care, post-acute care) with understanding of clinical and administrative workflows.
• Familiarity with healthcare data standards: HL7, FHIR, clinical interoperability concepts, and how they surface in CRM integrations.
• Experience with data management tools (e.g., Data Loader, ETL tools) and data quality practices.
• Strong communication skills and ability to collaborate with non-technical clinical stakeholders.
• Additional Salesforce certifications preferred (Advanced Admin, Sales/Service Cloud Consultant, Health Cloud Consultant).
• Experience with Salesforce Health Cloud and clinical data models preferred.
• Understanding of clinical interoperability frameworks and U.S. Core Data for Interoperability (USCDI) preferred.
• Experience working with integration technologies (Mulesoft, APIs) used for health data exchange preferred.

Our exceptional Benefits Package and Signature Perks include the following and more! (if applicable):

• Medical, Dental and Vision – Voluntary Life/Disability
• 401(K) and Roth 401(K)
• Tuition Forgiveness/Education Reimbursement
• Pay Advance and Next Day Pay!
• Paid Time Off (PTO)
• Reward & Recognition Program (HEART)
• VitalLinks 
• Signature Inspire Foundation – providing a safety net for our stakeholders

At Signature HealthCARE, our team members are permitted – no, encouraged – to employ their talents and abilities to solve problems. 
Our culture is built on three distinct pillars: Learning, Spirituality and Intra-preneurship. 
Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization.
Come see what the revolution is all about!

Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories

Hashtag : #LI-AK1

Job Tags

Full time,

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