Job Description

Location: Norcross, GA

Job Title: Residential Service Plumber

Ready to take your plumbing career to new heights? We're a family-owned business serving Atlanta since 1998, with a commitment to trust and building long-term customer relationships. We are one of the city’s fastest-growing plumbing companies, and we invest in our people.

In your role as a Service Plumber, you will complete the installation, repair, and maintenance of pipes, valves, fittings, drainage systems, and fixtures within residential settings while upholding the high integrity and customer service standards that keep over 70% of our customers coming back.

Responsibilities and Expectations

• Complete plumbing, drain cleaning, and other related service calls for single-family homes.

• Diagnose system issues and clearly and confidently present multiple service and sales options to homeowners, leveraging your knowledge to sell the best solutions.

• Repair pipes, tanks, and water fixtures as needed using advanced tools like Propress, Ridgid locators, cameras, and jetters.

• Install pipes, drainage systems, sinks, toilets, and water heating systems.

• Testing systems for leaks and other problems.

• Establish customer rapport to sell the right products and services.

• Maintain communication with dispatch, manager, and warehouse support teams.

• Ensure truck inventory is fully stocked (take-home truck provided).

• Complete paperwork accurately and promptly using an iPad for paperless invoicing.

• Participate in monthly sales training and paid continued education + training for professional growth.

Requirements

• Minimum 3-5 years of Residential Service Plumbing Experience with single-family homes is required

• Must possess high integrity and a strong work ethic.

• A valid and current driver's license is required.

• Ability to comfortably present options and sell solutions to homeowners is required

• Passion for communicating with customers and resolving plumbing issues.

• Competitive individual contributor with a team-oriented mindset.

• Highly motivated with a positive attitude.

• Physically capable of safely using hand tools, power tools, and ladders.

What Can We Do for You?

• Top Pay in Metro-Atlanta: Take part in a 100% commission structure - Our top technicians make over $160k annually!

• 100% Free Health Insurance for the employee.

• 401K plan with company match.

• Paid continued education + training and Paid Journeyman License exam.

• Tool Purchasing Program and Tool Allowance Program.

• Take-Home Truck (fully stocked), gas card, and company credit card.

• Up to 2 weeks PTO and Unlimited unpaid time off.

• Weekly direct deposit.

• Tech of the Month rewards.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

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