We are seeking a detail-oriented and reliable Night Auditor to join our team at [Company Name]. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during nighttime hours, while also performing essential accounting tasks to maintain accurate financial records. The ideal candidate will possess excellent customer service skills, strong analytical abilities, and a commitment to maintaining a secure and welcoming environment for our guests.
Key Responsibilities:
- Greet and assist guests during the night shift, addressing check-ins, check-outs, and any inquiries or requests.
- Handle guest complaints with professionalism and aim for resolution to ensure customer satisfaction.
- Perform nightly audits of financial transactions to ensure accuracy and compliance with company policies.
- Prepare and reconcile daily financial reports, including cash, credit card transactions, and account balances.
- Process and post charges to guest accounts, ensuring accurate billing and recordkeeping.
- Maintain records of all financial transactions and prepare deposits for morning shifts.
- Monitor hotel security and safety protocols throughout the night.
- Conduct regular inspections of the property to ensure guest areas and facilities are clean and well-maintained.
- Serve as the main point of contact for team members during the night shift, effectively communicating any relevant information or concerns.
- Prepare reports and documents for management on a regular basis.
- Assist with various administrative tasks as needed, including inventory management and supply orders.
- Perform other duties as assigned by management.
Qualifications:
- High school diploma or equivalent; a degree in hospitality management or accounting is a plus.
- Previous experience in a hotel front desk or accounting role is preferred.
- Strong mathematical and analytical skills.
- Proficient in using property management systems and basic accounting software.
- Excellent communication and interpersonal skills.
- Ability to work independently, manage time effectively, and multitask.
- Familiarity with safety and emergency procedures in a hospitality environment.
- Flexibility to work overnight shifts, weekends, and holidays as required.
Benefits:
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
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