Front Desk Agent Job at Holiday Inn Express & Suites — Palm Coast, Palm Coast, FL

SjlRVzdGL2NyWkhLYUpSVnZBUHRZQWowL3c9PQ==
  • Holiday Inn Express & Suites — Palm Coast
  • Palm Coast, FL

Job Description

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Responsibilities:

  • Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
  • Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
  • Welcome guests warmly, determine their needs, and manage the registration process.
  • Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
  • Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
  • Strong customer service skills with a guest-focused approach.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Availability to work flexible schedules, including weekends and holidays.
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
About Company: Our property's vision is to make a positive impact on the people and community around us. We value relationships, reputation, and returns for all employees. #YeswecanTogether

Job Tags

Flexible hours, Shift work,

Similar Jobs

Bestica

Sterile Processing Technician Job at Bestica

 ...POSITION SUMMARY This position is responsible for assuring the integrity of sterilization and processing of supplies, instruments and equipment is maintained in accordance with accreditation and Quality Control Standards. Works as substitute Central Stores employee on... 

ExpertHiring

Senior Manager, Corporate Development & M&A #ESF2022 Job at ExpertHiring

 ...What you will be doing: Play a critical role supporting BD's M&A process from start to finish. Work closely with senior Corporate Development leadership in developing M&A strategies. Identify potential targets and oversee all aspects of transaction... 

Careerscape

Medical Coder Job at Careerscape

 ...Careerscape is recruiting for a healthcare organization that needs experienced Medical Coders to review medical records and assign accurate diagnosis and procedure codes. You'll work remotely ensuring proper coding for billing and compliance. Our client provides comprehensive... 

Moxe

Salesforce Administrator Job at Moxe

 ...Job Summary : The Salesforce Administrator will report to the Director of Revenue Operations and will partner with them to translate revenue strategy into scalable Salesforce processes, data structures, and automation. The Salesforce Administrator is responsible for... 

Reflexive Concepts

ELM Technical Manager Job at Reflexive Concepts

 ...Reflexive Concepts is seeking a skilled ELM Technical Manager to join our team!Specifically, we're looking for a someone with Oracle PeopleSoft application functional, development and/or administration experience to support a customers Enterprise Learning Management...