Job Description

Job Details:Job Title: Data Entry Lead

Location: Los Angeles, CA, 90089

Duration: 6 months with a possibility of an extension

Job Description:

• The data entry lead will assist the AM/PM Assistant manager with Data Entry Operator responsibilities, including collecting and entering data in databases and maintaining accurate records. The ideal candidate has essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online files.
• Trains, supervises, coaches, and counsels guest service employees. Leads employees to comply with university and department policies and procedures. Provides consistent employee feedback, maintaining professional composure and confidentiality as appropriate. Resolves employee issues, escalating to senior leadership as necessary.
• Ensures department adherence to all applicable safety and loss-prevention procedures and best practices. Upholds image standards through regular checks and employee briefings. Disciplines department employees as necessary or appropriate.
• Follows up on work orders and resolves any complications efficiently and on time. Efficiently transitions shift handover to incoming lead by thoroughly communicating employee incidents and other area updates. Assists management with providing feedback on scheduling for operations.
• Successfully completes all required administrative functions in a timely manner. Assists employees with credit card and reservation handling duties and inventory reconciliation. Conducts regular supply inventory audits and oversees items needed for move-in/out (e.g., labels, envelopes, signage). Maintains and orders supplies for booths, field office, and other areas as needed.
• Demonstrates university's unifying values to achieve personal goals while benefiting employees and the university. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics. Understands and promotes a safe work environment by adhering to all applicable policies, procedures, and guidelines.
• Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

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