Job Description

Designed and purpose built for seniors, our communities incorporate resort-style amenities and social activities to provide seniors a carefree, maintenance-free lifestyle, while providing best in class care. Our Brands deliver a variety of lifestyles: cottages, senior apartments, and independent-living, assisted living and memory care in different locations. Most important, our residents love living with us, and you will love working with us.

At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest.

Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day.

We are currently searching for a Concierge for our front desk to be a pleasant, polished and helpful person that is the first point of contact.

Shift Details:

Currently need someone for (insert specific time) . Please note, this may change throughout employment as needed with notice.

Primary Responsibilities:

• Greet and assist residents and visitors in a polished, professional, discrete manner.
• Manage the front desk sign-in and out process for visitors and vendors. Handle and direct incoming phone calls.
• Inform residents or staff of the arrival of guests, packages, and flowers.
• Accommodate residents’ requests for assistance - referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
• Maintain and regularly update databases of resident general information and update/distribute resident phone lists. Handle other clerical duties as assigned.
• Support other departments as needed to ensure high quality resident service.
• Demonstrate positive resident relations and facility’s quality care and service standards to residents, families, and guests. Maintain a positive, cheerful attitude at all times.
• Perform other duties as assigned. Attend in-service classes and staff meetings.
• Regular and predictable attendance - daily.

Minimum Job Qualifications

• High school diploma or equivalent (GED)
• Ability to read and write in English, Spanish helpful, not required
• Ability to work with the elderly in a courteous and friendly manner.
• Excellent interpersonal skills.
• Ability to use Microsoft Office Suites
• At least 1 year of related work experience

Full-time employees can take advantage of:

• Medical/Prescription Insurance
• Dental Insurance
• Vision Insurance
• Paid time off accrued up to 15 days per year.
• Paid Holidays
• Employee Referral Program
• Company Paid Life Insurance
• Pet Insurance available
• Company matching 401k
• Available pay advance (daily pay)

Aviva Senior Living is an Equal Opportunity Employer and a Drug-Free Workplace

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