Job Description

STATEMENT OF PURPOSE (Job Summary):

Administrative Assistant will perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our manages and employees, assisting in daily office needs and managing general administrative activities as directed. 

SKILLS/QUALIFICATIONS:

• Knowledge of office management systems and procedures. 
• Excellent time management skills with ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills. 
• Excellent written and verbal communication skills. 
• Strong organizational and planning skills. 
• Proficient in MS Office with strength in Excel.
• Strong team player with excellent time management skills. 
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• High school diploma or equivalent; college degree preferred.

DUTIES AND RESPONSIBILITIES:

• Answer phones and emails to resolve customer service issues for FS Parts Division.
• Help set up new item numbers in operating system as needed. 
• List new items on Amazon, Walmart, eBay and website with descriptions, graphics and make/model data as required.
• Update inventory file on website daily.
• Key orders from website into operating system.
• Upload tracking information for shipment of website orders.
• Upload freight data from carriers to operating system.
• Prepare purchase orders for FS Parts inventory purchases including dropship from vendors.
• Prepare eBay payments for posting into the operating system by identifying specific orders and reconcile the total to payments received.
• Track and manage credit requests from vendors for discrepancies in shipments, including damaged or defective items, ensuring timely resolution and accurate credit issuance.
• Aid in item research and technical support for customers as needed
• Communicates with assigned vendors to obtain product information, such as price, availability and delivery schedule.
• Maintain Item Master File information for all assigned vendors’ product offerings including pricing, dimension, weight, ounces, general description, etc.
• Assist with generating Search Engine Optimization (SEO) Content for various products and website platforms. 
• Assist with market research for potential new brands / vendors to help make informed decisions on new items to offer
• File missing or damaged package claims with USPS, FedEx, and UPS for FS Parts Division
• Participate in proofing data on websites or any other marketing material as needed. 
• Reconcile expense accounts to General Ledger balances. 
• Prepare communications such as memos, emails, invoices, reports and other correspondence as requested.
• Handle sensitive information in a confidential manner.
• Other duties as reasonably assigned.

WORK ENVIRONMENT:

This job operates in a temperature-controlled office environment. Casual dress attire. This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, camera/video props, and equipment.

PHYSICAL DEMANDS:

Visual acuity, speech, hearing, and hand and eye coordination required. Manual dexterity required to operate a computer keyboard and basic office equipment. Subject to long periods of sitting with repetitive use of hands, fingers, wrists. Must be able to lift up to 20 lbs., bend, stoop, kneel, crawl, twist, and reach. 

Four Seasons was founded on an unwavering principle... give customers what they want and need to operate a successful, stress-free business. That is the reason we offer you a premium catalog filled with all the latest products, a 120,000 square foot warehouse, a knowledgeable and well-informed staff, innovative technology and the best customer service in the industry. We understand that to help you achieve your goals, we have to continually expand our resources. Four Seasons is proud to be part of an employee stock ownership plan. This means that Four Seasons' specialists and team members have the ability to share in our company's success. We understand that to help you achieve your goals, we have to continually expand our resources. We have a team of incredibly productive and highly motivated individuals that will settle for nothing less than excellence. What does this dedication mean for you and your business? This means your order will be taken, shipped, and arrive at your salon in the most professional and expedient manner possible. Your satisfaction ensures our success. Check us out at

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